Frequently Asked Questions

Hello and welcome to the Nerd Website FAQ!

For the unabridged Customer FAQ, please visit your Nerd Partner Portal at
darwin.nerdpower.energy

Let’s dive right in and answer that nerdy question you’re dying to ask!

Who is NERD

Q : Who is NERD?

A : Just the smartest contracting and development company in the Nation is all! As a smart homeowner or business owner you deserve a smart contractor who knows how to care for your greatest asset! As Nerds we're passionate about doing things right. Which is why our motto is, "That's Smart!". Our holistic approach to each project sets us apart from any other company out there and our operations are built on our mission of attracting the best Nerds on the planet to attract the best Nerds on the planet and “Nerdify” residential and commercial customers with innovative solutions that reduce energy consumption and produce clean, renewable energy. In fact, N.E.R.D. stands for Net Zero, Energy, Restoration and Development and it sums up what we do. We provide an environmentally conscience approach to energy reduction and production solutions, general contracting and development for both homeowners and business owners. Built by Nerds for Nerds, our in-house suite of CRM and project management software allows us to provide the smartest products, service and warranties in the industry at the speed of thought. Welcome to the Nerdfam!

Q : Where is Nerd located?

A : Nerd HQ is located in Central Arizona (2605 West Obispo Ave Suite #102 Gilbert AZ 85233) and we're proud to service and support our clients through local office and warehouse facilities in Southern California, Nevada and Texas.

Q : What are our hours of operation?

A : Nerd regular business hours of Monday - Friday 8 am - 5 pm PST

POWER 101

No time like the present

Q : Is solar still a cost effective investment?

A : The short answer is, yes! But there are variables that you should take into consideration.

For example, do you plan to live in the home for the next 2 years or more? If you definitely plan to move within the next year, it might be best to wait until you’re settled in your new home.

Do you currently pay Federal Taxes? This helps determine your eligibility to receive the Solar ITC (Investment Tax Credit). The ITC allows the buyer to receive a percentage of the total price of their solar system as a tax credit. (More info on the ITC below) This was extended in August 2022 by the US Congress to offer prolonged incentives for solar investments across the United States. The tax credit decreases over time, so timing is important, and can ultimately play a big part in your overall savings.

Still don’t believe us? Check out this third party STUDY on the resale of homes with solar.

Leasing vs Owning

Q : Do I lease or OWN my solar?

A : Nerd customers have the pride and security of OWNING their system! Solar is an investment in your home which is why we believe your roof space should never profit anyone other than you and your family. The sun never stops shining, and you’ll always have a smile knowing you own your home and the panels that power it are yours! The following video should help explain the logic and benefits behind owning :

https://www.youtube.com/watch?v=4Wn69wXbUtE

Q : Who will I work with when financing my solar?

A : Nerd is proud to work with the nation's leading solar loan providers that have consistently offered the best rates in the industry. We also have internal Nerd financing for customers when applicable. And with the large quantity of installs that Nerd Power completes every year, you’re sure to find the best rates and simplest lending terms possible. If you are already a Nerd Partner and have questions about your loan provider please reach our Customer Support Nerds at 866-572-2637. For contact information for your solar loan provider please visit the FAQ in your Nerd Customer Portal at darwin.nerdpower.energy

Q : What if I want to pay my system off early?

A : Our loan providers do not have a penalty for early pay off. If you are in a position to do that, we always suggest for you to do that for even more long term savings!

Pearl Certification

Q : What is Pearl Certification?

A : Pearl is a national consumer efficiency firm that provides third-party certification of high-performing homes and is changing how the market values energy investments. A Pearl Certification provides industry-approved documentation to you the homeowner which helps increase the value of your home by quantifying and recognizing the energy improvements made to the home’s envelope.  The elite network of Pearl Certified contractors is chosen from the top 5% of installers. This means Pearl’s third-party validation gives each homeowner extra assurance and peace of mind that they’re choosing the best contractor to work with because that contract has met stringent review regarding service, community engagement, product competency and customer satisfaction. A Pearl Certification means you’re working with an efficiency firm that cares about your home and the contractors that service it. For more information visit pearlcertification.com

Q : When did Nerd become a Pearl Certified Contractor?

A : Nerd is proud to have been selected in 2019 as a Pearl recognized home efficiency installer. Pearl recognition means a lot to our team as it validates the work we do each day. Pearl proves we’re succeeding in our mission to provide an excellent customer service experience, improve the communities we work in and supply a professional installation of the latest renewable energy technologies for each of our Nerdy customers.

Q : How do I benefit from Pearl Certification?

A : When it comes to your home's valuation, marketing it correctly can make all the difference. While many real estate agents seldom factor solar systems and energy efficiency improvements into their appraisals correctly, if at all, Pearl validates Nerd property improvements are maximized and your return on investment is reflected. A solar system may become completely lost in a real estate transaction, but by working with Nerd, we make it easy by registering your energy investments with Pearl. This means you’re not only getting the best system and performance, you’re also getting industry-approved documentation to recapture your investment at the point of sale. Even if you are not looking for an appraisal value in order to sell your home, Pearl Certification can aid you when considering a refi, PMI elimination or when taking out a HELOC. Pearl Certification is great news for you, the homeowner and Nerd Partner, as it can add up to 5% to your home's resale value by delivering industry-approved, nationally recognized documentation for the appraiser, lender and energy conscious buyer looking for a turnkey Smart Energy Home. Which means you can sleep at night knowing you’ve made a smart choice for your finances, your home's value and your health.

Q : What does the Pearl Certificate Report documentation look like?

A : Pearl offers a breakdown of their energy certification requirements and ratings as well as a complete example of a Pearl Report on their website HERE We look forward to being your Pearl Certified contractor, Nerdifying your home and making the planet a smarter, cleaner place to live. 

https://www.youtube.com/watch?v=yBrvd48Qj68

https://www.youtube.com/watch?v=32jbwd8a-VI 

https://www.youtube.com/watch?v=ZkC_qlIvmTw 

ITC (Investment Tax Credit)

Q : What is an Investment Tax Credit?

A : It’s the chance to get some money back from Federal and State agencies for the green solar investment you’ve made in your home! At Nerd, we’re certainly not tax professionals, so we can’t say what your tax liability is or how much you could get back, but chances are if you paid taxes on your wages during the year of system installation, you could get a portion of those taxes back. Uncle Sam has a credit percentage calculation, explained below, and each state may stack additional tax credits on top of that. Check with your state to see if they have credits available for going solar. Keep in mind that these Investment Tax Credits do not provide credits for investments made in reduction programs such as roof repair or replacement related to solar installations, Solar, Energy Storage, EV Chargers. Insulation, Air Seal and Duct Seal, Heat Pump, etc. Be sure to check with your utility provider for any credits or vouchers they may issue, especially if you installed a more efficient AC unit or Smart Thermostat. Every penny adds up!

Q : How much is the Federal ITC?

A : When it launched the ITC laid out a 30% investment tax credit on money spent on all solar system improvements. For every $10 spent on the solar installation, residents could receive up to $3 in investment credit back. Depending greatly on tax liability of course. The program was supported again through the passage of the Inflation Reduction Act in August of 2022 which extended the Investment Tax Credit at 30% through Dec 2032. This means there’s still time to refer that friend or family member who’s been thinking of going green so they too can take advantage of the ITC while Nerdifying their home. This means you made the right decision to go solar and at the perfect time before the incentives end. But then again, our customers are some of the smartest in the world, so we’re not at all surprised you saw the value in our programs and the ITC!

Q : How should I spend my ITC?

A : We’d never dream of instructing you on how to spend your ITC. That said, taking your favorite Nerd to lunch sounds awfully nice! All kidding aside, the best place to reallocate your Investment Tax Credit is back into the solar system by paying down your loan if you financed your system. Many of the financial institutions we work with allow you to apply any amount you wish towards your loan prior to or around month 16 to keep the solar loan payment level for the full term of the loan. Or depending on which loan program is selected, some lenders will re-amortize your loan one time to reduce your monthly payment.  If the ITC is not applied when the loan is due to re-amortize, the monthly loan amount goes up by a small percentage on the remaining payments until pay off. Again, we aren’t tax professionals, so we advise each of our customers to contact their tax professional on which path is the best for their specific financial future and how best to allocate their ITC. By the way, Nerds love tacos!

GENERAL

Q : What is the Nerd Partner Program?

A : Nerd is the ONLY contractor and solar installer that goes beyond reduction and production products and is leading the industry by increasing home values, making solar ownership not only possible but really fun and generating peace of mind and savings for each homeowner, we call it . . . The Nerd Partner Program. And it’s INCLUDED with each and every solar system installed. No matter the size of the system, Nerd Partners across the country are seeing how easy, fun and smart Smart Energy can really be! 

Q : What does the Nerd Partner Program get me?

A : As a valued Nerd Partner, the Nerd Partner Program means you’ll automatically receive the following :

• Nerd Partner/Customer Portal

Every Nerd loves a healthy dose of information overload, that said, sometimes you just want to find the info you need and get on with your life. The Nerd Partner Portal offers clear visibility to everything related to your account without the need for a sherpa to navigate you through a complex web of pages. Curious how your install is progressing? Customer Portal Timeline. Need to submit a support ticket? Customer Portal Help. Have a question? Portal FAQ. Want more dad jokes? Yeap. Customer Portal again. If you’re reading this, you’ve likely already mastered your Partner Portal and are well on your way to knowing everything there is to know about solar ownership. Smart looks good on you! For more information about the Nerd Partner Portal please visit the next subsection below. 

• SolarGuard+ Warranty Plan (Bumper to Bumper Coverage)

The simple all-in-one warranty service plan offers homeowners both hardware protection as well as cost savings by covering parts, power production and workmanship should their system need a little TLC. That’s right, under a SolarGuard+ matter what happens to the hardware, Nerd Power will cover the system. Which is some serious bumper to bumper coverage! Included in that warranty is a no charge for parts, service and labor on all qualified warranty items. No other installer in America offers the range of reduction and production programs we offer and none can boast the SolarInsure Warranty Plan. A Nerd Power exclusive changes the game! For more information about the SolarGuard+ Warranty Plan please contact us at 866-572-2637.

• MPU Insurance (Main Panel Insurance and shnazzy Nerd Power Exclusive)

Without diving into schematics, detailed diagrams, voltage requirements, city or county permitting and boring your brain with electrical codes - let’s just say that some homes feature a main panel that just doesn’t have enough space to accommodate the solar system improvements. In these cases, the main electrical panel needs to be, well, upgraded to accept the new power demands. Upgrading a main panel can add serious expense to a solar project and cause installation delays if discovered late in the install. So to make sure ZERO customers are left out of a Smart Energy Future, every Nerd Partner gets a complementary Main Panel Unit (MPU) Insurance. If the home needs the hardware, Nerd Power provides it, no questions. And with the expense of a costly main panel upgrade removed, homeowners can join the #Nerdfam knowing Nerd Power has them covered all the way to the main panel. Not a bad Partnership if we say so ourselves! 

• Pearl Certification (Positively Increases Your Home’s Value)

A home is typically the largest investment most families ever make and it makes sense that they would want it to HOLD its value. But why stop there? A Pearl Certification positions all those smart energy investments installed by Nerd which can INCREASE the home's value! When marketed properly this can translate into a higher resale value down the road and Pearl Certified and Nerdified homes can also sell faster and for more money. Pearl Certified home has been shown to sell for 5% more than a similar home without energy efficient features or certification. That means each homeowner is making a big impact on the planet while at the same time investing in their home’s comfort and real market value. A certified Win Win! For more information about the Pearl Certification please visit the “Pearl Certification” Subsection of the “General” Section of the FAQ above.

• Swag me Up! (America Gone Crazy for a Sharp Dressed Nerd)

You’ve likely seen a few Nerds in person at this point and beyond walking away with that feeling of excitement that you’ve finally found an installer to bring your home into the 21st century you’re also probably wondering how you can get your hands on that sweet Nerd t-shirt, cap or fanny pack! Well as a Nerd Partner not only can you get it, you’re going to get it a discount. It’s our way of thanking you for sharing the word on how Nerd is changing the world through Smart Energy and Rapid Installs. Please visit the Nerd Swag Store for all the latest styles HERE

Customer Portal

Q : Does Nerd have a customer portal?

A : Information is key and making it accessible is paramount. This is why each Nerd customer has access to their home energy information through the easy to use Nerd Partner Portal. For an overview of what awaits you once you decide to invest in your home, please enjoy the following video :

https://www.youtube.com/watch?v=Smxaa2LvVTM

Careers

Q : How do I pursue a career at Nerd?

A : We are excited that you’ve fallen in love with everything Nerd and now find yourself losing sleep at night cause you want to save the planet so darn bad. Well, sleep easy and visit our recruiting team at nerdpower.energy/careers you may also contact us at 866-572-2637 for additional information. Welcome to the Nerd Herd, where we strive to create Smart Energy, attract Smart People and contribute to a Smart Planet!

Who to Contact

Q : Who do I contact to get Roofing services for my home?

A : We’re excited you are interested in upgrading your roof and a Certified Nerd Advisor is only a click away! To be connected to your local Nerd Office please contact us at 866-572-2637 and they will connect with the next available Advisor. If you aren’t in a rush, you may also send questions directly to us by email at support@nerdpower.energy.

Q : Who do I contact to get Nerd Reduction and Production services for my home?

A : We’re excited you are interested in investing in your home and saving the planet and a Certified Nerd Advisor is only a click away! To be connected to your local Nerd Office please contact us at 866-572-2637 and they will connect with the next available Advisor. If you aren’t in a rush, you may also send questions directly to us by email at support@nerdpower.energy.

Welcome Call

Q : What is a Welcome Call?

A : The welcome call is completed for each customer by their very own Project Manager to go over the installation process and timeline of your project so you know what to expect and how to get in contact with us. If we aren’t able to catch the customer on the phone live, no worries, we will also follow up with an email and text message from the Project Manager with some simple instructions on how to navigate their Nerd Partner Portal.

Referrals

Q : How can I provide referrals?

A : We’re happy you want to share your wonderful experience with friends and family, so we’ve made it easy to refer them. Simply visit the “REFERRALS” section of your Nerd Partner Portal main menu or via the Nerd Power website HERE and add their information. It couldn’t be easier to help those you love save the planet and help them save their hard earned dollars in the process!

YouTube & Social Media

Q : Where can I go to get connected to Nerd?

A : Nerd, like many companies, has multiple social media channels. For customer facing videos and links you can connect your friends and family to (also located at the bottom left of your customer portal) please use the following : 

YouTube HERE

Facebook HERE

Instagram HERE  

Twitter HERE

LinkedIn HERE

News & Marketing

Q : I am a journalist seeking information about Nerd?

A : Nerd is happy to provide news and marketing information to certified members of the press. If you are seeking information, please contact our Marketing Director at marketing@nerdpower.energy and they will respond to your media request.

Three dads walked into an electronics store!

Q : Who writes all of those fantastic dad jokes on your phone system?

A : Honestly, it’s a real team effort! That said, many are spit out by the giant joke machine in the install department. You can imagine our disappointment as it was originally built as a time machine. We’ll stick to Solar installs and energy saving devices, it’s what we’re good at. If you’d like to provide us some hilarious new material, you can submit your dad jokes via the submit ticket option at the top of this page or email it to us at support@nerdpower.energy. Here is a teaser for the jokes listed at the bottom of this FAQ page : What do you get when you combine a horse and a solar panel? …...Stable Power!

NERD UPGRADE PROGRAMS

Q : What types of products and services can I purchase through Nerd?

A : You may have gathered that we offer both Roofing and PV solar as just two of our Upgrade Programs, and you are correct, but Nerds offer far more.  In addition to roof repairs and replacement and general contracting operations, producing clean power with high-efficiency solar panels and other energy programs that help reduce energy consumption is where we really shine. As mentioned a few other times in these FAQ’s, we take a more holistic approach to energy is to reduce before you produce. Our programs are market specific, meaning we have identified which programs provide the greatest benefits to our customers in each or our service areas. We work hard to find the best technologies and products to help our customers maximize their energy efficiency with customized solutions for their homes. We would be happy to do the same for you. Please contact us at 866-572-2637 and they will connect with the next available Advisor. If you aren’t in a rush, you may also send questions directly to us by email at support@nerdpower.energy.  

Q : What is the Heat Pump Program? (Not Available in all markets)

A : This amazingly cool program upgrades your current less efficient AC system to a state of the art High Efficiency AC unit with a higher Seer rating, which means more comfort for your home with better air flow, less energy use and a smaller utility bill!

Q : How do I request a Heat Pump quote?

A : Please reach out to our Certified Nerds at 866-572-2637

Q : What happens to my old unit?

A : No worries about the hassle of removing and disposing of your old unit.  As part of our service, our Certified Install Nerds will remove your old unit and get it to the right place for eco-friendly recycling of its parts and properly dispose of all the components and materials.

Q : Does Nerd provide energy storage? (Batteries)

A : Yes. Nerd can integrate energy storage into every project be it for grid tied backup or fully off grid function. For a little more info, see the section below about Energy Storage.

Insulation, Air Seal & Duct Seal Upgrade

Q : How do IA&D products help my family stay comfortable?

A : It may come as a surprise to many that attics are typically the least efficient part of most US homes. Understanding how your attic breaths is important because attics have the potential, if not properly ventilated, to create a convective loop where heat becomes trapped and amplified giving the super heated air the chance to negatively impact the living area temperatures below. Insulation isn’t enough to block all that heat either, however, an attic with proper ventilation combined with proper insulation levels ensures that super heated air can escape the attic and drop temperatures. This also means consuming less energy to cool your Nerdy castle! Since your home can suffer significant energy loss through poorly insulated attics. Insulation, Air Seal and Duct Seal is the Nerd reduction solution to insulate your attic and seal up the accessible spaces and ductwork where air can escape. IA&D products provide the vital barrier between your living area and the hot or frigid environment in the attic. To learn more about the Nerd Power attic ventilation products please visit the "Solar Attic Fan” subsection below.

Q : How do I request an Insulation, Air Seal or Duct Seal Upgrade Program quote?

A : Please reach out to our Certified Nerds at 866-572-2637

Solar Attic Fan Upgrade

Q : What is the Solar Attic Fan Upgrade?

A : Solar Attic Fans are independently powered, quiet operation tech that draws heat from the attic. With a built in solar panel, this little fella removes approximately 600 CFM (Cubic Feet per Minute) of heat with no maintenance. That means stopping the build up attic heat during the summer before it creates a convective loop and impacts the comfort of your home. Hear that? It’s your attic breathing a sigh of relief!

Q : How do I request a Solar Attic Fan Upgrade quote?

A : Please reach out to our Certified Nerds at 866-572-2637

Energy Storage Upgrade (Battery Technology)

Q : What is the Energy Storage Upgrade?

A : It’s true energy flexibility! Through battery storage your home or business becomes a living organism utilizing solar production and storing any excess power to use during those times the sun isn’t shining and at night, during times when the utility has higher prices during specific times of the day, or when you would typically be utilizing power from the grid.

Q : How do I request an Energy Storage quote?

A : Please reach out to our Certified Nerds at 866-572-2637

EV Charger Upgrade (Electric Vehicles)

Q : What is the Nerd EV Charger Upgrade?

A : An EV Charger offers each of our customers, both those currently driving an EV (Electric Vehicle) and those yet to dip their toes in the EV options out there, the opportunity to future proof their home for the coming EV revolution. Installation will vary based on your vehicle charging requirements and the layout of your garage. Please consult with our Customer Support Nerds prior to selecting your charging hardware, or your EV, as we will need to assess your charging needs, your home’s main panel and the vehicle in question in order to advise the correct EV charging hardware.

Q : Does an EV Charger make sense for my home?

A : As the entire world transitions toward a 2050 goal of 100% renewable energy production and storage, the auto market is also seeing a transition toward electrification in the form of electric and hybrid/electric vehicles or EVs and HEVs for short. In fact, global EV sales topped 3.1 Million units in 2020 and that’s expected to grow to 61% of all new car sales by 2030, so future proofing your garage is an important step in getting ready for the Smart Energy revolution and a future of clean, renewable power generation and consumption in all parts of our society. The two industries, residential energy and transportation energy, may seem worlds apart but they are in fact united as the home of the future will need to accommodate the car of the future through some type of rapid charging. The rise in global EV sales will not only impact our commutes by making them quieter and creating a cleaner environment, it will also impact how we consume our energy at home and begin providing power to all those shiny new iPads on wheels. 

It’s important to note that an EV doesn’t require a solar system to get its charge and a charger can be installed without solar as the EV would simply pull its power from the grid. But when combined with solar and energy storage it’s the perfect way to add performance and some serious future proofing. And as part of Nerd Power’s holistic Smart Energy approach, EV Charging products are available to all customers, both with or without a solar system on the roof. It’s basically the cherry on the top of the solar sunday! 

Charging the electric car of tomorrow makes more sense everyday, so whether you’re charging your vehicle through your solar system or just from the grid, the pros at Nerd Power are here to perform the easy product to install. The future is electric and Nerd Power is ready! 

As of this writing no standard charging connection has been established, so if you intend to take part in the EV revolution please reach out to our Certified Support Nerds when purchasing charging equipment to power your EV. Before we go I do have a quick question : Why did the electric car avoid going down the dead end street? Cause there was no outlet! We look forward to hearing from you. 

Q : How much will charging my EV cost me?

A : The short answer is, it’s a lot less money than putting gas in the tank . . . and cleaner too! With the national average for gas falling between $2.55 and $3.05 a gallon, as of the day this content was written, and with the US average cost of electricity ranging from $0.08 and $0.20 per kWh it breaks down to roughly 80% savings per mile. For the average driver traveling 13,000 miles a year in a car with an MPG of 19, they could expect to see a fuel cost of $2333. But what does charging an EV mean for my electric bill? An EV (Electric Vehicle) covering that same 13,000 miles a year would translate to an estimated 4400 Kilowatts of power or charge during the year. If we average it out at $0.10 per kWh, this means a total of $440 spread over twelve months which adds up to $1888 dollars savings to drive that EV versus an ICE (Internal Combustion Engine). But here’s the best part. If your Nerd Power solar system is equipped with the Solaredge EV charge hardware you could potentially save even more by charging from your solar system for free. A free daily commute? Now that sounds Smart to us!

Q : How do I request an EV charging hardware installation quote?

A : Please reach out to our Certified Nerds at 866-572-2637

Roofing

Q : Does Nerd do roof work?

A : You may not realize this, but we are on roofs every day! We are very comfortable with roofs and would be happy to help you.  See the next few questions for more info about our roofing division. In fact Nerd is in the top 1% of Roofing contractors in North America having been awarded the GAF Presidential Elite level accreditation and provides our customers top tier materials for the home or business roof. 

Q : I would like to repair my roof, how do I do that?

A : One of the many advantages to solar panels is that they will act as a shield and help prolong the life of your roof. That said, if it’s time for a new roof or you need to remove the panels in order to have a roof repair completed, reach out to us at  866-572-2637 and we will provide a quote for the service of removing and reinstalling the panels as well as a quote for the roof work. (Keep in mind, should roof work be completed on your home this could require replacing brackets, wiring and other solar system components.)

Q : How do I request a roof quote from Nerd Power?

A : Please reach out to our Certified Nerds at 866-572-2637

POST INSTALL

Q : When will my solar system begin producing power?

A : System production, and full Nerdification, begins after your electric provider has completed meter installation at PTO (or Permission to Operate). Nerd Power will be out that same day or shortly after to activate your system. Your electric provider and Nerd will both be in contact with you to schedule your activation. In some cases, we can even contact you over the phone for an easy step-by-step of activating your system. 

Monitoring

Q : What is Monitoring?

A : It’s the joy of observing your energy consumption and watching your solar system produce clean renewable energy day after day.  It is done primarily through the monitoring platform provided by the solar inverter manufacturer, which we have conveniently given you access to in your customer portal.  You may also find the monitoring app available on the associated app stores depending on the manufacturer of your inverter. It is required that you monitor your system and let us know of any alerts or system failures. To simply view production and consumption, if you have the Smart Vision (EMS) program (contact us for details about this program), you may also log into your energy monitoring system to view your circuit level consumption and solar system production. This unique set of tools means you have the power to monitor every watt of energy your home or business consumes and produces. A true Smart home! 

Warranties

Q : What is the SolarGuard+ Warranty?

A : Keeping your system operating at optimal efficiencies through the many decades ahead is a major focus at Nerd. For this reason, the single most effective way to cover your Nerd solar system, as well as the solar equipment tied to it, is an industry leading Warranty Plan! The great news is, the SolarGuard+ Warranty Plan and all the bells and whistles that come with it, is a standard feature for all Nerd Partners with an applicable photovoltaic system, regardless of system size. Through this simple all-in-one warranty service plan every solar owner benefits from both hardware protection as well as cost savings by covering parts, power production and workmanship should their solar system need a little TLC. The SolarInsure Warranty Plan means owning your system with confidence knowing your every panel is protected and we include it with every installation.

Q : How long does the SolarGuard+ Warranty plan protect my system?

A : SolarGuard+ covers the system. Included in the warranty is no charge for parts, service and labor on all qualified warranty items. No other installer in America offers the range of reduction and production programs we offer and none can boast the SolarGuard+ Warranty Plan. A Nerd Power exclusive!

Q : What does the SolGuard+ Warranty Plan cover?

A : The SolarInsure Warranty Plan is serious Bumper to Bumper coverage!

1. Parts on panels, inverters, optimizers and racking
2. Active Inverter Monitoring
3. Roof Penetrations
4. Ownership Transfer - No Transfer Fee
5. Zero Deductible - System owners pay nothing even if the manufacturer defaults

As part of your Nerd Partner Program, you'll also receive discounts on service and support fees, future Nerd purchases for your home or business and the peace of mind that no matter how big or small your system is, you'll be entering the future with confidence.

Maintenance

Q : Does Nerd offer a cleaning service for my solar panels?

A : Yes. Cleaning your system once a year goes a long way in preventing production loss due to excessive dust or debris build up on the panels. Nerd is pleased to provide solar panel cleaning services to our Nerd Partners for just $20/panel. (The Nerd Panel Cleaning Service is also extended to solar systems not installed by Nerd, at only $25/panel) To schedule your system cleaning please submit a support ticket via your Customer Portal, reach us at support@nerdpower.energy or contact us at 866-572-2637 for more details.

Q : How do I clean my solar panels?

A : For the full list of Nerd approved techniques and methods for cleaning your solar panels please visit the “Maintenance” Subsection under the “Post Install” Section of the full customer FAQ located in your Customer Portal at darwin.nerdpower.energy

Thank You!

If you read through all of the above, you’re not only an overachiever, you’re now officially an honorary Nerd! 

We’re excited to be your partner and help you gain CONTROL of your energy, increase your homes COMFORT by utilizing programs designed to make a difference in the global ENVIRONMENT. Not to mention creating some good ole fashioned SAVINGS in the process. We look forward to decades of power production and appreciate your decision to build a smarter future and Nerdify your home. Thank You for choosing NERD POWER!

Couldn’t find the question or answer you needed? Please call us and one of our Certified Nerds will help you.

I was told there would be cake!

We knew that cake would get you here! Sorry to be so tricky, but if you love reading something to tickle your funny bone, we’d like to present the following jokes. You may recognize them from our hold “music”, but trust us, they never get old. Think of this as a reward for sticking with us through the FAQ above. Enjoy! And if you prefer to hear rather than read your dad jokes, please click HERE!

• Did you hear about the restaurant on the moon? Great food, just no atmosphere.
• What do you call a fake noodle? An Impasta.
• Want to hear a joke about paper? Nevermind it's tearable.
• I just watched a program about beavers. It was the best dam program I've ever seen.
• Why did the coffee file a police report? It got mugged.
• How does a penguin build its house? Igloos it together.
• Dad, did you get a haircut? No, I got them all cut.
• Dad, can you put my shoes on? No, I don't think they'll fit me.
• Why did the scarecrow win an award? Because he was outstanding in his field.
• Why don't skeletons ever go trick or treating? Because they have no body to go with.
• I'll call you later. Don't call me later, call me Dad.
• What do you call an elephant that doesn't matter? An irrelephant
• Want to hear a joke about construction? I'm still working on it.
• What do you call cheese that isn't yours? Nacho Cheese.
• Why couldn't the bicycle stand up by itself? It was two tired.
• What did the grape do when he got stepped on? He let out a little wine.
• I wouldn't buy anything with velcro. It's a total rip-off.
• The shovel was a ground-breaking invention.
• Dad, can you put the cat out? I didn't know it was on fire.
• Whenever the cashier at the grocery store asks my dad if he would like the milk in a bag he replies, "No, just leave it in the carton!"
• 5/4 of people admit that they’re bad with fractions.
• Two goldfish are in a tank. One says to the other, "do you know how to drive this thing?"
• I would avoid the sushi if I were you. It’s a little fishy.
• The rotation of earth really makes my day.
• I thought about going on an all-almond diet. But that's just nuts
• What's brown and sticky? A stick.
• Why do you never see elephants hiding in trees? Because they're so good at it.
• Did I tell you the time I fell in love during a backflip? I was heels over head.
• I don’t play soccer because I enjoy the sport. I’m just doing it for kicks.
• People don’t like having to bend over to get their drinks. We really need to raise the bar.
• My dog used to chase people on a bike a lot. It got so bad, finally I had to take his bike away.
• I'm so good at sleeping. I can do it with my eyes closed.
• Why is Peter Pan always flying? He never lands.
• A woman walks into a library and asks if they have any books about paranoia. The librarian says "They're right behind you!"
• When you look really closely, all mirrors look like eyeballs.
• My friend says to me: "What rhymes with orange" I said: "No it doesn't"
• What did the pirate say when he turned 80 years old? Aye matey.
• I couldn't figure out why the baseball kept getting larger. Then it hit me.
• I ate a clock yesterday, it was very time consuming.
• What's orange and sounds like a parrot? A carrot.
• Parallel lines have so much in common. It’s a shame they’ll never meet.
• My wife accused me of being immature. I told her to get out of my fort.
• Where do you find a cow with no legs? Right where you left it.
• As I suspected, someone has been adding soil to my garden. The plot thickens.
• What did the traffic light say to the car? Don’t look! I’m about to change.
• I just wrote a book on reverse psychology. Do *not* read it!
• What did one hat say to the other? You stay here. I’ll go on ahead.
• Why wouldn’t the shrimp share his treasure? Because he was a little shellfish.
• What foods are good for young people?  The pro-teens.
• Where does a penguin keep his money?  A snow bank.
• How do you talk to a fish?  Drop it a line.
• What is the most confusing day in West Virginia?  Father’s Day
• You know you’re a redneck if your Jedi robe is made of camo fabric; you use your light saber to open and cook cans of pork and beans; at least ¼ of your X-Wing fighter is primer-colored; there is a blaster rack in the back of your landspeeder.
• You wanna hear a dirty joke?  A boy fell in a mud puddle.  You wanna hear a clean joke?  He took a bath.
• If you understand English, press 1.  If you do not understand English, press 2.
• I saw a sign that said “Watch for children” and I thought, “That sounds like a fair trade.”
• What kind of music are balloons afraid of?  Pop Music
• Me and my friends are in a band called “Duvet”.  We’re a cover band.
• C, E-flat and G walk into a bar.  The bartender shows them the door and says, “Sorry, we don’t serve minors.”
• What did the ocean say to the sailboat?  Nothing.  It just waved.
• Why did the scarecrow win an award?  Because he was out standing in his field.
• How much does a pirate pay for corn?  A buccaneer
• I was going to make myself a belt made out of watches, but then I realized it would be a waste of time.
• What do you call it when you have your mom’s mom on speed dial?  Instagram.
• How does a computer get drunk?  It takes screenshots.
• I tried to type “I’m a functional adult” on my phone, but it autocorrected to “fictional adult”.  I feel like that’s more accurate.
• Why did the computer show up late?  It had a hard drive.
• Autocorrect has become my worst enema.
• The guy who invented predictive text died last night.  His funfair is next monkey.
• Why was the cell phone wearing glasses?  It lost its contacts.
• What is the difference between a Hippo and Zippo?  One is really heavy, the Zippo is a little lighter.
• One windmill asks the other windmill, “what’s your favorite kind of music?”  The other windmill says, “I’m a big metal fan.